Incident at Copenhagen 01 & Copenhagen 02 24/01/20
Major incident
Anti-spam
MPLS
SSL VPN
VPS
2020-01-24 17:29 CET
· 15 hours, 11 minutes
Updates
Issue
November 4, 2021 · 16:24 CET
Root cause of emergency: <br />
Software error by 3rd party vendor at any.cloud core network.
Consequences: <br />
The following services below had issues reaching internet access and customer sites.
Action items: <br />
Issue was located and complementary work was preformed to ensure that the scenario cannot happen again. We are in contact with the 3rd party vendor, to prevent similar scenarios from occuring in the future.
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